Overview
Customer Service Support – Up to £35,000
Location: Office-based
We’re working with a growing, eco-friendly company that supplies sustainable products to the hospitality industry, and they’re looking for a Customer Service Support professional to join their team. This is a fantastic opportunity for someone who is confident on the phone, naturally personable, and enjoys building relationships with customers. You’ll be a key point of contact for clients, supporting with enquiries, processing orders, and ensuring a smooth and positive customer experience from start to finish.
The Role:
- Handling inbound customer enquiries via phone and email
- Processing and managing orders efficiently
- Building strong product knowledge and becoming an expert in the company’s offering
- Supporting the sales team and maintaining strong client relationships
- Assisting with general office management duties
- Ensuring a high level of organisation across daily tasks
About You:
- Confident, friendly, and professional on the phone
- Strong communication and customer service skills
- Some sales experience would be beneficial
- Highly organised with great attention to detail
- Proactive and eager to learn and develop
- A genuine interest in sustainability and working with a purpose-led business
What’s on Offer:
- Salary up to £35,000
- Yearly bonus based on performance
- Office-based role within a supportive team
- Company closure over Christmas and New Year
- Opportunities to grow and progress within the business
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666
Job Tenure: Permanent
