Overview

The Business Systems Analyst leads system implementations, manages ERP and CRM platforms, and develops data-driven solutions to improve efficiency and automation. This role bridges IT and business teams, leveraging SQL, Power BI, and process mapping to optimize operations and support smarter decision-making.

Client Details

This opportunity arises from a well-established organization in the Industrial/Manufacturing industry. Known for its top-notch products and services, the company has a global reach and maintains a significant presence in Lydney

Description

  • IT System Implementations & Administration

    • Lead and support new system implementations, upgrades, and integrations (ERP, CRM, etc.).
    • Gather system requirements from stakeholders and ensure smooth deployment.
    • Configure, test, and integrate systems with existing business applications.
    • Provide ongoing administration and troubleshooting for ERP and CRM platforms.

  • Data Analysis & Business Intelligence

    • Perform SQL Server data mining and analysis to generate business insights.
    • Develop Power BI dashboards and reports to support data-driven decisions.
    • Automate repetitive tasks and data processes using VBA scripting.

  • Process Mapping & Business Optimization

    • Document and map business processes, identifying areas for improvement.
    • Design and implement automated workflows to enhance efficiency.
    • Work with business teams to ensure system changes align with operational goals.

  • Technical Support & Training

    • Provide end-user training and documentation for new system implementations.
    • Troubleshoot and resolve system issues, working with vendors as needed.
    • Ensure data integrity, security, and compliance across all business systems.

Profile

The Successful Applicant

We’re looking for someone with:

  • 3+ years of experience in business systems analysis, IT implementations, or a similar role.
  • Strong skills in SQL Server, Power BI, VBA scripting, and ERP/CRM administration.
  • A solid understanding of process mapping and workflow automation.
  • The ability to communicate technical concepts to business users.
  • A proactive, analytical mindset with problem-solving skills.
  • Experience working collaboratively across IT, business, and vendor teams.
  • Experience in a manufacturing environment would be advantageous.
  • Familiarity with Salesforce and SuperOffice would be great, but not essential.
  • The ideal candidate will already be living within an hour’s commute of the site in Lydney.
  • Unfortunately, this role does not support candidates requiring sponsorship.

Job Offer

  • A competitive salary ranging from £50,000 – 60,000 GBP per annum.
  • An opportunity to work in the vibrant Lydney location.
  • Experience in a large, well-established organisation in the Industrial / Manufacturing industry.
  • A chance to contribute to and grow within a high-performing team.
  • Additional benefits to be discussed during the interview process.
  • Occasional travel to the USA

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